Interior Design Experience Leader

5 days ago

GA United States Brown Haven Homes Full time
Job Description

Job Summary:

Brown Haven Homes is seeking a highly skilled and experienced Interior Design Experience Leader to join our team. As a key member of our sales and marketing team, you will be responsible for guiding our customers through the pre-construction process, ensuring an exceptional customer experience from sale to completion.

Key Responsibilities:

  • Support our sales team in providing exceptional customer service and ensuring a seamless customer experience.
  • Lead our customers through the design process in our world-class Design Studio, ensuring their needs and expectations are met.
  • Partner with our marketing team to develop and implement local marketing initiatives that drive sales and customer engagement.
  • Ensure accurate and timely data entry and reporting to support sales and marketing efforts.
  • Track customer journey and provide regular updates to ensure a positive experience.

Requirements:

  • 3-5 years of customer service experience, preferably in a sales or marketing role.
  • Strong problem-solving skills and ability to think strategically.
  • Excellent verbal and written communication skills, with a strong focus on customer service.
  • Goal-driven and results-oriented, with a natural sense of urgency.
  • High level of professionalism in demeanor and appearance.

Benefits:

  • Competitive salary and commission structure.
  • 401(k) matching and comprehensive benefits package.
  • Flexible time off and profit-sharing program.

Working Conditions:

  • 8-hour shift, Monday to Friday, with occasional weekend availability.
  • Ability to commute or relocate to Ellijay, GA.

Character Traits:

We are looking for individuals who embody our company values of We Care More, Help Each Other, Make Decisions Quickly, Create Raving Fans, Don't Make Excuses, and Innovate + Change. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply.

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