Communication Center Specialist

6 days ago


Albuquerque, New Mexico, United States City of Albuquerque, NM Full time
Job Summary

We are seeking a highly skilled Communication Center Specialist to join our team at the City of Albuquerque. As a key member of our public safety team, you will be responsible for ensuring the delivery of services for our assigned department or division through radio communication.

Key Responsibilities
  • Operate equipment necessary for communication and dispatch appropriate services as needed for the operation of assigned department or division.
  • Ensure the delivery of services for the assigned department or division through radio communication.
  • Respond to emergency situations quickly and calmly and in accordance with department policies and procedures.
  • Evaluate and prioritize assignments, work on multiple assignments simultaneously under pressure.
  • Route requests for service to appropriate personnel.
  • Maintain records, files, and logs.
  • Interpret and explain City policies and procedures.
  • Communicate clearly and concisely.
Requirements
  • High school diploma or GED.
  • Three (3) years general office experience.
  • One (1) year radio dispatching or two-way radio operation experience.
  • Preferred knowledge of Federal Communications Commission (FCC) established rules and regulations.
  • Preferred skills and abilities include operating various forms of communications equipment, responding to emergency situations, and maintaining records and files.
Benefits

The City of Albuquerque offers a comprehensive and reasonably priced benefit package, including group insurance plans, retirement system participation, and additional benefits. For more information, please visit our website.



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