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Freight Logistics Support Specialist

2 months ago

Richmond, Virginia, United States RemX Specialty Staffing Full time
Position Overview

RemX Specialty Staffing is seeking a dedicated Logistics Customer Service Specialist to join our team. This role is essential in ensuring smooth communication and updates regarding shipments for our clients.

Key Responsibilities
  • Provide timely updates on shipment statuses through various communication methods.
  • Maintain accurate records by updating shipment notes with current tracking and tracing information.
  • Perform data entry tasks related to customer shipment details in multiple databases.
  • Process billing and ensure all documentation is up to date.
  • Stay informed on provider updates through monitoring various communication channels.
  • Organize and maintain customer and provider files for easy access.
Qualifications
  • High school diploma or equivalent is required.
  • A minimum of 1 year of relevant experience is preferred, particularly in transportation or freight forwarding.
  • Ability to prioritize and manage multiple tasks in a dynamic environment.
  • Excellent verbal and written communication skills are essential.
What We Offer

As a member of the RemX team, you will receive:

  • Competitive compensation.
  • Weekly pay options including direct deposit.
  • Access to health benefits and a retirement plan.
  • A personal recruiter dedicated to assisting you throughout your employment.
  • Complimentary online skills training to enhance your professional development.