Store Director

7 days ago

Humble, Texas, United States Indigo Books & Music Full time

About the Role:

We are seeking a highly skilled and experienced Executive Retail Manager to lead our team at Indigo Books & Music. As a key member of our leadership team, you will be responsible for driving the financial success of our store, ensuring it is well-run, well-merchandised, and well-staffed.

Key Responsibilities:

  • Provide critical leadership to Customer Experience Managers and Customer Experience Representatives
  • Develop the overall vision, business plan, and sales objectives of the store
  • Influence stakeholders and build lasting relationships based on trust, integrity, and respect
  • Attract, hire, retain, and develop talented and passionate employees and develop succession plans
  • Maintain performance management records and ensure fairness and consistency of approach and administration
  • Accountable to the Regional Director for the profitability of the store
  • Maximize sales and profitability by soliciting, identifying, and delivering on opportunities for growth
  • Launch and evaluate new programs and initiatives that impact business performance
  • Ensure the store is well-run, well-merchandised, and well-staffed
  • Maintain performance management records
  • Engage and inspire our customers on the floor
  • Leverage our product to tell stories
  • Add joy to our customers' lives
  • Curate specific product collections for each customer you meet

Requirements:

  • 5+ years of management or leadership experience with demonstrable skills and success in leading and developing others
  • 5+ years of retail or services sector experience
  • Flagship experience preferred
  • Proven track record of achieving sales and performance targets
  • Passionate
  • Enthusiastic
  • Curious
  • Humble
  • Giving
  • Driven

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