Customer Service Coordinator

2 days ago


Burbank, California, United States Sevana Soulakhian - State Farm Agent Full time
Job Description

In this role, you will provide exceptional customer service, manage appointments, and support the team with administrative tasks. You will work closely with our experienced agents to identify opportunities to offer insurance solutions to our clients.


Main Responsibilities
  • Greet clients warmly and direct them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients.

Requirements
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

What We Offer
  • A competitive salary of approximately $45,000 per year.
  • Simple IRA benefits.
  • License reimbursement.
  • Bonus based on performance.
  • Paid time off.
  • Training & development opportunities.


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