Retail Customer Service Representative

7 days ago


San Diego, California, United States FedEx Full time
Job Overview
FedEx is a global leader in logistics and transportation. As a Retail Customer Service Associate, you'll play a vital role in delivering exceptional customer experiences at our retail locations.

About the Role
You will follow instructions from supervisors and assist other team members in performing store functions. Your responsibilities will include assisting in the training of store team members and demonstrating consultative behaviors in a retail environment to understand each customer's individualized needs. You will also be responsible for providing excellent customer service, resolving issues promptly, and maintaining a clean and organized store environment.

What We Offer
We offer a competitive salary range of $40,000 - $60,000 per year, depending on location and experience. In addition, you can expect a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off. Our employees also enjoy discounts on shipping services and access to career development opportunities.

Requirements and Qualifications
To succeed in this role, you should have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced retail environment. You must be able to lift up to 25 pounds and stand for long periods. A high school diploma or equivalent is required, and prior retail or customer service experience is preferred. We are an equal opportunity employer and welcome applicants from diverse backgrounds.

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