Customer Service Representative

16 hours ago


San Jose, California, United States Redwood Fence Supply Co Full time
Job Description

We are seeking a talented Customer Service Representative to join our team at Redwood Fence Supply Co. This is an exciting opportunity to work in a fast-paced retail environment, providing exceptional customer service and contributing to the store's profitability.

As a Retail Sales Professional, you will be responsible for greeting customers, answering questions, and making product recommendations. You will also assist with daily tasks such as restocking shelves, managing returns, and coordinating with the Retail Sales Representatives team.

Key Responsibilities:

  • Greet and direct customers
  • Provide accurate product information and answer customer inquiries
  • Make product recommendations based on customer needs
  • Ensure racks are fully stocked and visually appealing
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service

Requirements:

  • Bilingual English/Spanish
  • Punctual and reliable
  • Proven work experience in retail sales or a similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Basic math skills

Salary Range: $45,000 - $55,000 per year, depending on experience



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