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Store Operations Supervisor

2 months ago

Humble, Texas, United States Conn's Full time
Position Overview:
We are seeking a strategic, motivated, and inspiring Operations Supervisor for our store.

In collaboration with the store's Management Team, you will play a crucial role in ensuring operational excellence by overseeing customer service representatives, product presentation, inventory management, and safety protocols.

Key Responsibilities:
• Recruit, interview, select, and train a team of customer service representatives and support staff.
• Ensure adherence to established customer service standards.
• Investigate and resolve discrepancies in invoices.
• Maintain rigorous cash control procedures.
• Oversee warehouse operations, inventory management, cycle counts, product presentation, and pricing strategies.
• Collaborate closely with the management team to establish and enforce policies and procedures.
• Develop staffing schedules for the store.
• Ensure the accuracy and integrity of product shipments.
• Undertake special projects as assigned.
Qualifications:
• 1 to 3 years of prior retail experience is preferred.
• Previous management or warehouse experience is a plus but not mandatory.
• Strong organizational and leadership skills are essential.
• Proficiency in computer applications and clerical tasks is preferred (MS Word and Excel).
• A high school diploma or GED is required.
• Must be available for a full-time retail schedule, including evenings, weekends, and holidays.

About Conn's:
Conn's HomePlus is a specialty retailer of home goods, including furniture, appliances, and consumer electronics, dedicated to enhancing home life.

With over 160 locations across 15 states and a robust online presence, our team of more than 4,500 employees is committed to helping customers create a home they love through access to high-quality products, next-day delivery, and personalized financing options.

For more information, please visit our investor relations website and social media channels.


Conn's is proud to be an equal opportunity employer.