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Support Service Team Lead

1 month ago

Nashville, Tennessee, United States LabCorp Full time
Job Summary

LabCorp is seeking a highly skilled Support Service Team Lead to join our team in Nashville, TN. As a key member of our Accessioning department, you will be responsible for supervising the day-to-day operations of our non-technical staff and leading the team in their daily processes and procedures.

Key Responsibilities

Assist in the supervision of the day-to-day operations of the non-technical staff for the Accessioning department
Help lead the team in their daily processes and procedures
Assist with preparation of laboratory specimens for analysis and testing
Oversee routing of specimens to their respective prep areas
Encourage process improvements and best practices
Perform quality assurance checks to ensure efficiency and accuracy
Resolve any production errors as requested by management
Research and resolve any production errors while escalating when necessary
Engage in continuous process and service level improvements
Perform quality assurance checks to ensure efficiency and accuracy
Responsible for enforcing and managing policies and procedures
Perform administrative duties as needed

Requirements

Requires a High School Diploma or equivalent and 3+ years of applicable experience
Previous relevant experience; preferably in a clinical laboratory
Prior leadership experience is a plus
Familiarity with laboratory operations as well as policies and procedures is preferred
Strong computer skills and working knowledge of Microsoft Office
Excellent communication skills; both written and verbal
High level of attention to detail with strong organizational and prioritization skills
Strong critical thinking skills with the ability to make decisions in a fast-paced environment
Ability to handle the physical requirements of the position

Benefits

LabCorp offers comprehensive benefits to eligible employees, including medical, dental, vision, life, STD/LTD, 401(k), paid time off (PTO) or flexible time off (FTO), tuition reimbursement, and employee stock purchase plan. For more information, please click here.