Information Security Specialist

1 week ago


Boston, Massachusetts, United States Allied Universal® Technology Services Full time

At Allied Universal Technology Services, we're pushing the boundaries of security innovation. As an Applications Engineer, you'll play a crucial role in shaping our cutting-edge solutions.

About the Role

This position requires an individual with a deep understanding of software integration and system diagnostics. You will be responsible for commissioning, upgrading, and troubleshooting complex systems to ensure seamless functionality.

Key Responsibilities
  • Advanced integration between disparate electronic security systems
  • LAN & Network configurations experience including wireless communications system
  • Perform system diagnostic and troubleshooting duties to ensure a fully functioning system
  • Work with Project Managers, End Users and Technician team to provide assistance in regards to the software systems
  • Troubleshoot project issues and engage appropriate resources as needed.
  • Escalate significant issues to management team as needed.
  • Work with the Project Management team to coordinate project and work schedules to ensure project efficiencies
  • Work with Operations Manager to schedule and maintain appropriate licensing and software trainings for professional development
  • Take the lead in End User Software training
Qualifications
  • A high school diploma or equivalent required; a BA/BS Degree preferred
  • In-depth knowledge of industry-leading security system and equipment providers
  • Certification with major enterprise level security/access control systems preferred
  • Decision-making and problem-solving ability
  • Ability to read and understand advanced technical information and documentation
  • Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
  • Excellent verbal and written communication skills
  • Ability to establish and maintain effective working relationships with both internal and external customers
  • Must be detail-oriented and organized
  • Strong analytical and problem-solving capabilities
  • Strong time management skills
  • Self-motivated with the ability to motivate and influence others
  • Must be able to manage multiple tasks while meeting strict deadlines
  • Possess excellent follow-up skills
  • Certifications in the following Software platforms are preferred
    • AMAG
    • Brivo
    • Exacq
    • Genetec
    • Lenel
    • Milestone
    • NiceVision
    • ONSSI
    • Open Options
    • Salient
    • SoftwareHouse
Compensation

The estimated salary range for this position is $80,000 - $110,000 per year, depending on qualifications and experience. Comprehensive benefits include medical, dental, vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.



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