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Senior Application Development and Technical Support Specialist
4 weeks ago
This is a remote position for a highly skilled Sr. Application Development and Support Engineer.
Job Summary:The Sr. Application Development and Support Engineer will provide functional and technical support contributing to all activities in the application life cycle management framework for Corporate Systems applications. They will be responsible to develop and provide production support for our Workday integrations, Workday reporting, and Workday Extend. This position will participate in all aspects of software development life cycle for Workday implementations.
Key Responsibilities:- Design and develop new, complex technology systems and solutions according to system requirements following TNC methodology and development best practices.
- Act as technical lead on technology application maintenance projects related to application upgrades, conversions, and modifications.
- Work with internal teams to understand business requirements and translate them into technical solutions, develop project plans, provide realistic estimations, and technical expertise to team members.
- Assist technical support staff, Business Support Center staff, Project Managers, and users as needed by providing support for business applications including diagnosing complex problems requiring extensive analysis and troubleshooting.
- Design and implement solutions for corrective action in consultation with user community and IT support group.
- Document system designs, development processes, and integration specifications to ensure clarity and continuity across teams.
- Lead the design and implementation of Workday Extend applications and custom development projects.
- Develop and implement scalable, reusable integration patterns for Workday to ensure consistency and efficiency across applications.
- Act as a subject matter expert on Workday integration tools, including Workday Studio, EIB, Core Connectors, and custom reports.
- Bachelor's degree in computer science or a related field.
- Five years of experience in programming and systems design with 3 years of recent experience in supporting Workday Integrations, Workday Extend, APIs, and reporting.
- Demonstrated experience and knowledge in at least one object-oriented language.
- Expert knowledge of API concepts (SOAP & REST), XML, XSLT 3.0, JSON, OAuth 2.0, encryption/secure, including experience designing, developing, and maintaining REST and SOAP APIs for data integrations from ground up.
- Proven experience with Workday integration tools such as Workday Studio, Report as a Service, WQL, WWS, Core Connectors, and Enterprise Interface Builder (EIB).
- Experience designing, developing, testing, and maintaining custom applications using Workday Extend platform including hands-on building custom Orchestrations.
- Experience with application security, including API security models, network security, database, and credentials storage encryption.
- Being able to design policies that follow the cloud security best practices.
- Experience analyzing complex system-wide technical specifications and interfaces, debugging applications programs, and producing effective user and technical documentation.
