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Pump Shop Operations Manager
2 months ago
Job Summary:
The Pump Shop Foreman is a critical role within Lufkin Industries, responsible for overseeing the daily operations of the pump shop. This position requires strong leadership, organizational, and technical skills to ensure efficient workflow, quality workmanship, and adherence to safety standards.
Key Responsibilities:
- Oversee workload to anticipate, detect, and address factors that impede operations.
- Provide technical assistance to shop staff as needed.
- Perform hands-on repairs to equipment as necessary.
- Take customer calls for pump repair, pick-up and delivery, being careful to obtain complete and accurate information required to complete pick-up and delivery runs.
- Prepare Run Sheets for Drivers, check for accuracy before drivers leave the Pump Shop, and follow up to ensure customer runs are completed on time.
- Enforce safety regulations and protocols.
- Meet with management, both formally and informally, to deliver feedback and develop work optimization strategies.
- Implement management's strategies, as directed, to optimize departmental workflow and operational efficiency as needed.
- Monitor shop supply inventory levels, adjusting and replenishing supplies as needed and within budget.
Administrative Tasks:
- Returning incomplete work orders to the responsible party for correction.
- Monitor ageing shop WIP for resolution and report to management all WIP older than 60 days.
- Ensure safety, cost reduction, and productivity remain priorities in completing work assignments and meeting KPI's.
- Familiarity with ERP software.
- Maintain in-depth knowledge of and ability to perform requirements of other jobs in the Pump Shop, including Pump Tech, Anchor Tech, Driver, Separator Hand, and Inventory Specialist, as needed.
Essential Characteristics:
- Results and success-oriented mentality, conveying a sense of urgency and driving initiatives to close.
- Creative, strategic thinker with excellent organizational abilities.
- Detail oriented.
- Personable, an ability to initiate and build relationships with people in an open, friendly, and accepting manner.
- Passionate about maintaining employee health and safety.
- Commitment to developing a strong relationship with all company personnel.
Requirements:
- High School education or equivalent or as deemed sufficient by management.
- Computer literate; leadership ability; good verbal communication skills; forklift certification.
- At least 2-3 years' experience, or as deemed sufficient by management.