Dining Service Professional

5 days ago


Reno, Nevada, United States Peppermill & Western Village Full time
Job Description

The Dining Service Professional is responsible for delivering exceptional guest experiences at Peppermill & Western Village. This role requires a strong commitment to providing personalized service, ensuring every guest feels valued and appreciated.

Duties include:

  • Greeting each guest within 3 minutes of being seated, making eye contact, and engaging in conversation to create a warm and welcoming atmosphere.
  • Ensuring knowledge of the menu, ingredients, and preparation methods to effectively communicate with guests and provide recommendations.
  • Operating the point-of-sale system efficiently, processing transactions accurately, and maintaining a clean and organized workspace.
  • Serving beverages, refilling glasses, and ensuring guests' needs are met throughout their meal.
  • Maintaining a clean, safe, and comfortable environment for guests and colleagues, adhering to food safety protocols and sanitation procedures.
  • Responsible for table service, balancing trays, and managing supplies to ensure seamless operations.
  • Providing excellent communication skills, actively listening to guests' needs, and resolving any issues promptly.

Requirements:

  • Minimum 1 year of previous dining service experience preferred.
  • Able to communicate clearly with guests in English.
  • Ability to lift up to 25 pounds, balance a tray, and maintain physical stamina throughout the shift.
  • Must be at least 21 years of age.

Estimated Salary: $40,000 - $60,000 per year, depending on location and experience. This figure is based on industry standards and takes into account the level of expertise required for this role.


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