Petco Safety and Security Specialist
5 days ago
We are seeking a highly skilled and dedicated Safety and Security Specialist to join our team at Petco. As a key member of our team, you will be responsible for maintaining a safe and secure environment for our guests, partners, and pets.
Key Responsibilities- Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor.
- Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
- Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our partners and guests.
- Notify leadership and support documentation for all incidents.
- Teach, coach and model behaviors of our shoplifting prevention policy.
- Understand and appropriately use the video system.
- Support merchandise protection and audit execution.
- Train Pet Care Center partners on operational shortage focus area opportunities.
- Execute shortage action plans set by leadership to minimize shortage in focus areas.
- Model and coach safety behaviors while maintaining a clean store for guests and partners.
- Provide quality customer service interactions and promote a shopping experience that meets the needs of the guest.
- Demonstrate a culture of ethical conduct, safety, and compliance.
- Complete and remain current on all applicable training.
- Participate in the completion of animal and aquatic life related physical inventory counts.
- Perform additional duties and projects as required or assigned with or without regular supervision.
- Minimum of one year of retail experience. Experience in loss prevention desired.
- High school diploma or equivalent.
- Must be at least 18 years of age or older.
- Welcoming and helpful attitude toward guests and Pet Care Center partners.
- Learn and adapt to current technology needs.
- Effective communication skills.
- Work both independently and with a team.
- Manage workload and prioritize tasks independently.
At Petco, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of our team members and guests.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and dedicated individual who is passionate about safety and security, we encourage you to apply for this exciting opportunity.
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