Plumbing Operations Coordinator

1 week ago


Fort Worth, Texas, United States PuroClean Property Restoration of Fort Worth Full time
Job Summary

We are seeking a skilled Plumbing Dispatcher to join our team at 1Tom Plumbing. As a key player in our operations, you will be responsible for coordinating and scheduling plumbing services efficiently.

Key Responsibilities
  • Coordinate and schedule plumbing services to ensure timely and efficient delivery of services to customers.
  • Manage and prioritize multiple tasks and responsibilities to meet deadlines and exceed customer expectations.
  • Develop and maintain strong relationships with customers, plumbers, and other stakeholders to ensure seamless communication and service delivery.
  • Stay up-to-date with plumbing operations, industry trends, and best practices to provide expert advice and guidance to customers and team members.
  • Collaborate with the team to identify and implement process improvements to increase efficiency and productivity.
Requirements
  • Proven experience as a dispatcher, preferably in the plumbing industry.
  • Strong organizational and multitasking abilities.
  • Excellent communication and customer service skills.
  • Familiarity with plumbing terminology and basic understanding of plumbing systems.
  • Proficient in using dispatching software and computer applications.
  • Ability to remain calm under pressure and prioritize tasks efficiently.
  • Availability to work flexible hours, including weekends and evenings.
  • Knowledge of local geography to assist in efficient route planning.
  • 1-3 Years experience.


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