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Housekeeping Supervisor

2 months ago

Louisville, Kentucky, United States Myriad Hotel Full time
Job Summary:

The Myriad Hotel is seeking a detail-oriented and proactive Housekeeping Supervisor to oversee the daily operations of the housekeeping department. The successful candidate will ensure cleanliness, orderliness, and a high standard of guest satisfaction.

Key Responsibilities:
  • Assign tasks and responsibilities to the housekeeping staff.
  • Coordinate with other departments, such as maintenance and front desk, to address any maintenance issues or guest requests.
  • Monitor and maintain cleanliness standards throughout the hotel.
  • Ensure that all cleaning equipment and supplies are properly maintained and used in accordance with safety guidelines.
  • Address any guest concerns or complaints related to housekeeping, taking prompt action to resolve issues and ensure guest satisfaction.
  • Provide ongoing training and development opportunities to the housekeeping staff.
  • Conduct regular performance evaluations, providing feedback and recognition for accomplishments while addressing areas for improvement.
  • Foster a positive and collaborative work environment, promoting teamwork, open communication, and a strong service-oriented culture.
  • Implement and enforce safety protocols to minimize staff and guests' accidents, injuries, and health risks.
Requirements:
  • High school diploma or equivalent (additional education in hospitality or related field preferred).
  • Proven experience in a housekeeping supervisory role within the hotel industry.
  • Strong leadership and team-building skills, with the ability to inspire and motivate a diverse team.
  • Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively.
  • Attention to detail and commitment to maintaining high cleanliness and quality standards.
  • Knowledge of housekeeping procedures, cleaning techniques, and industry best practices.
  • Proficiency in using housekeeping management systems and software.
  • Flexibility to work varying shifts, including evenings, weekends, and holidays.