Member Service Representative
7 days ago
We are seeking a highly skilled and motivated Member Service Representative to join our team at Water and Power Community Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, handling member transactions, and promoting credit union products and services.
Key Responsibilities- Provide value-added quality service and sales to members by efficiently handling member transactions and cross-selling credit union products and services.
- Ensure compliance with all credit union member service standards and promote a retail sales environment.
- Support the needs of the sales division by assisting with sales and service delivery, and meet minimum sales objectives assigned by branch management.
- Utilize TQM tools and techniques to continuously improve work processes and demonstrate teamwork.
- Perform other duties and assignments as delegated by branch management.
- High School Diploma, G.E.D., or equivalent required.
- Minimum of two years customer service and retail sales experience with a proven track record.
- Minimum of one-year loan processing and funding experience.
- Minimum of one year branch operations experience.
- Thorough knowledge of financial products and services.
- Ability to communicate clearly and to be understood in English, both in writing and verbally.
- Ability to utilize needs-based selling skills and exercise good judgment.
- Ability to perform duties with minimal supervision.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Member Service Representative
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Los Angeles, California, United States Water and Power Community Credit Union Full timeJob OverviewWe are seeking a highly skilled and motivated Member Service Representative to join our team at Water and Power Community Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, promoting our products and services, and contributing to the overall success of our organization.Key...
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Los Angeles, California, United States Water and Power Community Credit Union Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Water and Power Community Credit Union. As a key member of our branch team, you will be responsible for providing exceptional service to our members, promoting credit union products and services, and contributing to the overall success of our...
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