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Lead Business Analyst

2 months ago

Chantilly, Virginia, United States Citizant Full time
Job Overview

Company Overview:
Citizant is a prominent provider of professional IT services to the U.S. government, dedicated to tackling some of the nation's most critical challenges in Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services. Our focus is primarily on the U.S. Departments of Homeland Security and Treasury. We prioritize hiring ethical, talented, passionate, and committed individuals who resonate with our core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. Despite our growth, we maintain a collaborative and supportive small-company culture, valuing team efforts to address both external and internal customer challenges.

Key Responsibilities:
  • Facilitate interviews, surveys, and workshops utilizing diverse techniques to extract requirements from stakeholders. Analyze these requirements to ensure clarity, completeness, and precision.
  • Document current processes and design enhanced versions, often employing diagrams and flowcharts for clarity.
  • Define and document user journeys that illustrate interaction scenarios.
  • Create and refine design documentation and artifacts, including workflows, task flows, user flows, site maps, annotated wireframes, functional requirements, functional prototypes, and research findings.
  • Envision and define innovative and effective workflows and interaction styles to enhance efficiency and user productivity.
  • Evaluate potential solutions for feasibility and assess their implications on the business and existing systems.
  • Serve as a liaison between business stakeholders and the IT team to ensure effective communication and alignment of expectations.
  • Support the implementation of new systems or processes, including training and assistance for end-users.
Expected Deliverables:
  • Business Requirements Document (BRD): A comprehensive description of business needs and acceptance criteria for solutions.
  • Functional Specifications: A document detailing the required functionality to meet business needs, often including use cases or user stories.
  • Technical Specifications: Detailed specifications utilized by IT developers to design and implement solutions, which may be part of or separate from Functional Specifications.
  • Process Diagrams: Visual representations of current and future business processes, employing notations like BPMN (Business Process Model and Notation).
  • Data Models: Diagrams or documents that outline how data will be structured and managed within the system.
  • Test Plans and Test Cases: Documents outlining how the solution will be tested to ensure it meets the specified requirements.
  • User Manuals/Training Materials: Guides and materials designed to assist end-users in understanding and effectively utilizing the new system or process.
  • Status Reports and Dashboards: Regular updates on project progress, including risks, issues, and milestones.
Qualifications:

Required Skills:

  • 6+ years of experience in requirements gathering, business analysis, and data synthesis in an agile environment.
  • Strong communication skills are essential.
  • Proficient stakeholder engagement skills.
  • Knowledge of information architecture.
  • Familiarity with responsive design principles.
  • Ability to work independently in an autonomous setting.
  • Experience in creating user manuals, test plans, and test cases.

Preferred Skills:

  • Experience with business process modeling notation is preferred.

Education:

  • Bachelor's Degree in a business-related field.

Clearance Requirements:

  • Must be a U.S. Citizen.
  • Must possess an Active Public Trust/MBI clearance or have the capability to obtain one.
Additional Information:

Citizant aims to be an employer of choice in the Washington metropolitan area. Our associates engage in challenging and rewarding work and, in return, receive competitive compensation and benefits, along with opportunities for personal and professional growth.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.