Clinical Services Representative Position
5 days ago
A-Line Staffing Solutions is seeking a skilled Clinical Services Representative to join our team. This is a remote opportunity that offers career growth potential and the chance to work for a Fortune 500 company.
Key Responsibilities:- Takes in-bound calls from providers, pharmacies, members, and other stakeholders, providing professional and courteous phone assistance through the prior authorization process.
- Maintains accurate and timely documentation of reviews.
- Transfers clinical questions, escalations, and judgment calls to the pharmacist team.
- Assists with other duties as needed, including outbound calls, reviewing and processing prior authorizations, and responding to inquiries via department mailboxes.
- High School Diploma or GED.
- 0-3 years of experience in a customer service or call center environment, managing 75 calls per day.
- Effective and empathetic communication style for managing inbound calls and communications with clients and team members.
- Computer experience with proficiency in Microsoft Outlook, Word, and Excel.
- Associates degree in Business, Accounting, or equivalent work experience.
- Experience in a healthcare setting or insurance industry.
This is a contract assignment with potential to hire on permanently based on attendance, performance, and business needs. The required availability for this position is 7:00 am – 8:00 pm, with training hours from 8:00 am – 4:30 pm.
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Clinical Services Representative
2 weeks ago
Woonsocket, Rhode Island, United States A-Line Staffing Solutions Full timeRemote Clinical Services Representative OpportunityA-Line Staffing Solutions is seeking a skilled and compassionate Remote Clinical Services Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Take inbound calls from...
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Clinical Services Representative
2 weeks ago
Woonsocket, Rhode Island, United States A-Line Staffing Solutions Full timeJob Title: Remote Clinical Services RepresentativeA-Line Staffing Solutions is seeking a highly skilled and motivated Remote Clinical Services Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Job Summary:The Remote Clinical Services...
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