Assistant Experience Manager

3 weeks ago


Plano, Texas, United States Pyramid Consulting Group, LLC Full time
{"Job Title": "Assistant Experience Manager - Temporary Part-Time", "Job Summary": "We are seeking a highly skilled and experienced Assistant Experience Manager to join our team on a temporary part-time basis. As a key member of our operations team, you will be responsible for assisting with the development and training of qualified operating team members, scheduling, orientation, and training of hired operating team, and overseeing daily operations as needed.

Responsibilities:

* Assist with the development and training of qualified operating team members
* Schedule, orient, and train hired operating team to ensure they are prepared
* Oversee daily operations as needed, including supporting standards for ticketing, cash management, and guest engagement
* Monitor experience operating standards, metrics, and safety, and assigned budgets
* Coordinate on-site support as required by the producers, ticketing, customer care, and other teams
* Collaborate with team on crisis management and communication
* Provide daily updates and reports to leadership team

Requirements:

* High school diploma or equivalent
* Further education in hospitality management or related field preferred
* 2+ years of proven experience in a management role within the hospitality industry
* Attraction, theme park, or touring experience preferred
* Familiarity with attraction and touring entertainment operations
* Proven excellence in leadership, team building, management, and motivation skills
* Strong analytical, multitasking abilities, and problem-solving skills
* Excellent customer service and interpersonal skills
* Excellent verbal and written communication skills
* Proficiency in MS Office suite (Word, Excel, etc.) and point-of-sale (POS) systems
* Ability to lift up to 50lbs and stand for extended periods of time

Salary: $20/hr

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

Please refer to our website for access to our Right to Work and E-Verify Participation Posters.

If you are a motivated and experienced professional looking for a temporary part-time opportunity, we encourage you to apply.

Note: While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you.

Pyramid Consulting Group, LLC is committed to providing a safe and inclusive work environment.

We are an Equal Opportunity Employer and welcome applications from diverse candidates.

Thank you for considering this opportunity.

Sincerely,
Pyramid Consulting Group, LLC



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