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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Extra Space Storage. As a key member of our team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining the facilities.
Key Responsibilities- Customer Service: Provide excellent customer service to new and existing customers, ensuring a positive experience and building strong relationships.
- Sales: Meet sales goals through unit rentals, unit insurance, and moving supplies, promoting our services and products to customers.
- Facility Maintenance: Maintain the facilities, including sweeping, mopping, changing light bulbs, and performing other tasks as needed.
- Teamwork: Work independently on daily tasks and cooperate with team members to achieve common goals.
- Experience: 1+ year of customer-facing employment experience.
- Skills: Strong computer skills and a current, valid driver's license with access to a reliable personal vehicle (except in NYC).
- Education: High school diploma or GED equivalent.
Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. We offer a competitive starting pay, monthly bonus opportunity, paid time off, and a generous 401(k) match. Our company culture values diversity, equality, and a passion for helping people.
