Customer Service Representative

1 week ago


New Hyde Park, New York, United States Peter Mathison - State Farm Agency Full time
Job Opportunity

Peter Mathison - State Farm Agency, located in New York, is seeking a skilled and caring professional to fill the role of Customer Service Representative. This position focuses on delivering exceptional customer service for a well-established State Farm Agent.

This is an excellent opportunity for individuals with a talent for customer care and a strong understanding of customer needs and motivations. As a Customer Service Representative, you will work to inspire customer loyalty and enhance the overall State Farm Insurance customer experience.

Key Responsibilities:

  • Respond to customer inquiries and provide prompt, accurate, and friendly service.
  • Establish and maintain customer relationships through follow-up and communication.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized support.

Benefits:

  • Competitive salary and commission/bonus structure
  • Paid time off and vacation days
  • Opportunities for growth and advancement within the agency

Requirements:

  • Customer service experience preferred
  • Excellent communication and interpersonal skills
  • Self-motivated and detail-oriented
  • Ability to work in a team environment and assess customer needs

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.



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