Customer Service Representative
1 week ago
Peter Mathison - State Farm Agency, located in New York, is seeking a skilled and caring professional to fill the role of Customer Service Representative. This position focuses on delivering exceptional customer service for a well-established State Farm Agent.
This is an excellent opportunity for individuals with a talent for customer care and a strong understanding of customer needs and motivations. As a Customer Service Representative, you will work to inspire customer loyalty and enhance the overall State Farm Insurance customer experience.
Key Responsibilities:
- Respond to customer inquiries and provide prompt, accurate, and friendly service.
- Establish and maintain customer relationships through follow-up and communication.
- Use a customer-focused approach to educate customers about insurance options and provide personalized support.
Benefits:
- Competitive salary and commission/bonus structure
- Paid time off and vacation days
- Opportunities for growth and advancement within the agency
Requirements:
- Customer service experience preferred
- Excellent communication and interpersonal skills
- Self-motivated and detail-oriented
- Ability to work in a team environment and assess customer needs
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
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