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Customer Service Representative
4 weeks ago
Job Summary:
The Customer Service Representative is responsible for providing exceptional customer service and support to clients in a fast-paced banking environment. This role involves handling customer inquiries, resolving issues, and promoting banking products and services.
Key Responsibilities:
- Provide excellent customer service and support to clients
- Handle customer inquiries and resolve issues in a timely and professional manner
- Promote banking products and services to clients
- Work collaboratively with the branch team to achieve sales and customer service goals
- Maintain accurate records and reports as required
Requirements:
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills and accuracy with handling cash
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
00002 Citibank, N.A. is an equal opportunity employer.