Customer Service Representative

4 weeks ago


El Cerrito, California, United States Lucky Supermarkets Full time
About Lucky Supermarkets

Lucky Supermarkets is a leading food retailer in California and Nevada, operating several well-known brands, including Save Mart, Lucky, Lucky California, and Food Maxx. Our company is committed to providing excellent customer service and a wide selection of products to meet the needs of our customers.

Job Summary

We are seeking a highly motivated and customer-focused Multi-Purpose Clerk to join our team. As a Multi-Purpose Clerk, you will be responsible for promoting sales within assigned departments, answering customer questions, and providing exceptional customer service. You will also be responsible for receiving, inspecting, and logging products for accuracy of shipment and quality, as well as stocking, rotating, and merchandising product to maintain freshness and department appeal.

Key Responsibilities

Operate the checkstand according to company policy and procedures
Receive, inspect, and log products for accuracy of shipment and quality
Stock, rotate, and merchandise product to maintain freshness and department appeal
Provide exceptional customer service and respond to customer requests for products
Maintain a clean and safe work environment

Requirements

Must be at least 18 years of age
Excellent customer service and communication skills
Ability to work with a sense of urgency and self-motivation
Capability to be proactive, initiative, enthusiastic, and flexible on the job

Education and Experience

High School Diploma (or G.E.D.) or additional job experience
Six months of related experience

Physical Demands

Requires standing and other physical movements on a frequent basis
Requires lifting up to 40 lbs. without assistance

Competencies

Customer Connection
Quality/Quantity of Work
Personal/Interpersonal Skills

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