Customer Service Representative
3 weeks ago
**Job Summary**
Allegiance Credit Union is seeking a highly skilled and detail-oriented Member Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our members.
**Key Responsibilities**
• Perform a variety of miscellaneous tasks, including data entry, filing, and answering phone calls in a timely and professional manner.
• Maintain accurate and up-to-date records and files, ensuring confidentiality and discretion at all times.
• Develop and maintain strong relationships with members, colleagues, and other stakeholders, demonstrating a high level of diplomacy and tact in communication.
• Collaborate with other teams to achieve business objectives and goals, embodying Allegiance Credit Union's Core Values of Inclusion, Integrity, and Service.
• Utilize technology, including a ten-key calculator and computer keyboard, to efficiently process transactions and maintain accurate records.
• Meet the physical demands of the position, including standing, walking, sitting, and reaching, with occasional lifting and moving of up to 50 pounds.
**Requirements**
• One month to twelve months of similar or related experience.
• A high school education or GED.
• Excellent interpersonal and communication skills, with the ability to work effectively in a team environment.
• Strong attention to detail and organizational skills, with the ability to maintain confidentiality and discretion.
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