Restoration Specialist

1 week ago

Bloomington, Illinois, United States PuroClean Full time

PuroClean, a leader in emergency property restoration services, is seeking a skilled Restoration Specialist to join our team.

Job Overview

We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and personally through serving our customers, communities, and each other.

About the Role

This role involves performing services as assigned while following PuroClean production guidelines. You will work to ensure all customer needs are met in a kind and sympathetic way, assisting your team and supervisors with all aspects of restoration work on residential and commercial jobsites.

You will be responsible for managing customer satisfaction and representing the brand, effectively performing all aspects of the production processes, regular vehicle and equipment maintenance and organization, working with your direct supervisor to ensure the team is unified and efficient, following all uniform and policy guidelines in line with the Brand Identity Guide, and more.

Responsibilities
  • Managing Customer Satisfaction and representing the brand
  • Effectively perform all aspects of the production processes
  • Regular Vehicle and equipment maintenance and organization
  • Working with your direct supervisor to ensure team is unified and efficient
  • Following all uniform and policy guidelines in line with the Brand Identity Guide
  • Always leaving jobsites with a clean and orderly appearance
  • Developing production expertise through providing services
  • Maintaining cleanliness of products and equipment to the highest standard
  • Ensure clear communication with office staff, immediate supervisor and fellow technicians
Requirements
  • Willingness for continued learning and growth
  • Attention to details in organization, cleanliness and care for facility, assets and equipment
  • Aptitude with record keeping, recording information and communicating 'the message'
  • Awareness and respect for safety, using care are caution with teammates and customers
  • Strength with multitasking and handling deadlines
  • Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time
  • Must have a valid drivers license
Benefits
  • Pay rates increase automatically with training and education
  • Advancement opportunity
  • Competitive pay, benefits and flexible hours
Compensation

The estimated salary for this role is $18.00 - $28.00 per hour, based on industry standards and location.

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