Office Operations Specialist
6 days ago
Role Summary: In the Administrative Assistant position at Institute of Inspection, Cleaning and Restoration Certification, you will be responsible for executing administrative tasks that support customer interactions, job management, scheduling, and satisfaction.
">Responsibilities:
- Manage customer needs and concerns by notifying management when necessary
- Provide customer service, answer calls, document messages, and maintain accurate records to brand standards
- Maintain compliance documentation, business resumes, national account programs, and office supplies within allocated budget
- Support IT operations, facilitate computer backups, software upgrades, and data organization
- Participate in marketing efforts and contribute to personal and professional growth initiatives
Qualifications:
- Effective communication and interpersonal skills
- Aptitude for handling customers with patience and empathy
- Organization, record-keeping, and attention to detail
- Commitment to safety guidelines and respect for brand identity
- Talent for building relationships and identifying opportunities for growth
Compensation: We offer a competitive hourly wage of $15.00, paid training opportunities, and a supportive work environment that fosters career advancement.
Our Culture: At Institute of Inspection, Cleaning and Restoration Certification, we operate under a 'servant-based leadership' mindset, prioritizing customer service, community involvement, and team growth. Our goal is to provide exceptional experiences and support for our clients and employees alike.
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