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Overnight Hotel Auditor
2 months ago
Hotel Felix is in search of a dedicated overnight auditor to enhance our team of hospitality experts. The successful candidate will possess a keen eye for financial accuracy, a passion for guest interaction, and a strong dedication to ensuring customer satisfaction.
While prior hotel experience is not mandatory, experience in guest services is highly valued. If you are eager to embark on a career in the hospitality sector and seek a role that offers growth aligned with your skills and talents, we encourage you to consider this opportunity.
Key Responsibilities:
- Address guest inquiries, manage reservations and check-ins, coordinate housekeeping, security, and service requests, and resolve any guest issues that arise.
- Prepare and distribute daily, weekly, and monthly reports to the general manager and department heads.
- Assist with various bookkeeping, administrative, and accounting tasks as needed.
- Conduct audits and reconcile all financial records, including cash drawer activities, credit card transactions, room charges, final bill preparation, and occupancy statistics.
- Ensure that every guest enjoys a pleasant stay.
Qualifications:
- Proficiency in computer use is essential; familiarity with reservation and accounting software is preferred.
- Availability for flexible overnight shifts is required.
- Experience in the hospitality industry or customer service is advantageous but not essential.
- A high school diploma or equivalent is required; some college education is preferred.
- Excellent communication and customer service skills are essential.