Night Auditor

4 weeks ago


Chicago, Illinois, United States Sonesta International Hotels Full time
Job Summary

The Night Auditor is a crucial role at Sonesta International Hotels, responsible for ensuring the accuracy of hotel income and expenses. This position requires a high level of attention to detail and organizational skills to manage the financial operations of the hotel. The Night Auditor will work closely with the front desk team to ensure seamless guest service and resolve any issues that may arise during the overnight shift.

Key Responsibilities

  • Balance and audit room revenue, food and beverage revenue, and telephone revenue for accuracy.
  • Prepare and transmit daily management and accounting reports, ensuring the accurate accounting of hotel revenues and expenses.
  • Assist in the setup and maintenance of the complimentary breakfast service, including hot and cold food stations, juice and coffee stations, and all supplies.
  • Perform other duties as assigned, including registering guests, issuing room keys, and providing information on hotel services and room locations.
  • Accurately process all cash and credit card transactions in accordance with established procedures.
  • May book guest reservations, process cancellations, and revisions, and up-sell rooms to maximize revenue.
  • Follow the overall seasonal demand reservation strategy as communicated by the hotel management team.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.

Requirements and Qualifications

  • High School diploma or equivalent required.
  • Two years of previous hotel experience preferred.
  • Previous background from the extended stay industry preferred.
  • Reading and writing skills are utilized when compiling department records, guest registration, and reservation information.
  • Ability to speak, read, and write fluent English; other languages beneficial.
  • Professional verbal and written communication skills.
  • Mathematical skills, including basic math, percentages, and variances preferred.
  • Problem-solving, reasoning, motivating, organizational, and training abilities preferred.
  • Experience with Microsoft Office and Opera systems preferred.
  • Valid driver's license required.

Benefits

Sonesta International Hotels offers a comprehensive benefits package to its employees, including medical, dental, and vision insurance, health savings account with company match, 401(k) retirement plan with company match, paid vacation and sick days, Sonesta hotel discounts, educational assistance, paid parental leave, company-paid life insurance, company-paid short-term and long-term disability insurance, various employee perks and discounts, hospital indemnity, critical illness insurance, and accident insurance.
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