Customer Service Ambassador
3 weeks ago
Join the Azul Hospitality team as a Customer Service Ambassador in our Portland location.
About the RoleThis is an exciting opportunity to work as a Customer Service Ambassador in a fast-paced hospitality environment. As a key member of our team, you will be responsible for providing exceptional customer service to guests, ensuring a memorable and enjoyable experience.
Responsibilities- Welcoming guests with a smile and a warm greeting, setting the tone for a pleasant stay
- Escorting guests to their tables and presenting the menu, showcasing our hotel's amenities and services
- Communicating effectively with wait staff and other restaurant personnel to ensure seamless service delivery
- Performing a variety of duties, including refilling beverages, setting tables, and cleaning eating/serving areas, to maintain a clean and welcoming environment
- Assisting with guest inquiries and resolving issues in a timely and professional manner
To be successful in this role, you will need:
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management
- A high school diploma or equivalent, with preference given to candidates with food service or customer service experience
- Basic computer skills, including knowledge of Windows OS and MS Office
- Able to work in a fast-paced environment, with flexibility to work varying schedules and attend training sessions and meetings
As a Customer Service Ambassador with Azul Hospitality, you can expect:
- A competitive salary of $15.95 per hour, commensurate with experience
- A comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development
- A dynamic and supportive work environment, with opportunities for growth and advancement
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Please note that this job description is not an exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
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