Service Manager

4 weeks ago


Englewood, Colorado, United States Kd Service Group LLC Full time
Job Summary

We are seeking a highly skilled Service Manager to lead our team of technicians in providing exceptional service to our commercial kitchen equipment clients. As a Service Manager, you will be responsible for overseeing the execution of service orders, managing technician schedules, and ensuring seamless communication between the office and field teams.

The ideal candidate will have extensive experience in equipment maintenance and repair, particularly in HVAC, refrigeration, and cooking. Strong technical and electrical skills, including the ability to read wiring diagrams and technical manuals, are essential. Proficiency in using information technology tools like computers, tablets, and smartphones is also required.

As a Service Manager, you will be at the forefront of our field operations, directly managing our skilled technicians and interacting with customers and internal teams. Your responsibilities will include:

  • Overseeing service orders and ensuring efficient service delivery
  • Providing technical support and handling customer escalations
  • Managing technician schedules and ensuring seamless communication between the office and field teams
  • Conducting regular reviews of work orders to assure quality and compliance with service standards

The Service Manager role requires a blend of office-based tasks and active fieldwork, including frequent travel in a company-provided vehicle to various job sites. You must be capable of regularly lifting and maneuvering heavy equipment and tools, with occasional lifting requirements of up to 50 pounds.

If you are a motivated and experienced Service Manager looking for a new challenge, please submit your application. We offer a competitive salary and benefits package, including medical, dental, and vision insurance, paid time off, and a 401(k) with company match.



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