FSM - Field Service Manager, Refrigeration and Cooking (Commercial) - Service Manager - PriorityOne Group
1 month ago
PriorityOne Group is seeking a highly skilled and experienced Service Manager to lead our field operations team in the commercial kitchen equipment sector. As a key member of our team, you will be responsible for managing a team of technicians, overseeing service orders, and ensuring efficient service delivery.
Key Responsibilities:- Lead a team of technicians in providing exceptional service to our customers.
- Oversee the execution of service orders, including troubleshooting and resolving technical issues.
- Develop and implement strategies to improve service delivery, quality, and customer satisfaction.
- Collaborate with the business development team to identify and leverage sales opportunities.
- Manage emergency situations, focusing on customer satisfaction and safety.
- Extensive experience in equipment maintenance and repair, particularly in HVAC, Refrigeration, and Cooking.
- Strong technical and electrical skills, including the ability to read wiring diagrams and technical manuals.
- Proficiency in using information technology tools like computers, tablets, and smartphones.
- Proven leadership skills, with experience in managing technical teams and multi-unit operations.
- Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
- A competitive salary range of $90,000 - $110,000 per year, based on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and a 401(k) plan with company match.
- Opportunities for professional growth and development, including on-the-job training and development programs.
- A dynamic and supportive work environment, with a focus on teamwork and customer satisfaction.
PriorityOne Group is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion in our hiring practices and workplace culture. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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