Call Center Dispatcher

5 days ago


Valparaiso, Indiana, United States Summers Plumbing Heating & Cooling - Chesterton Full time
About the Role

We are seeking an experienced Call Center Dispatcher to join our team at Summers Plumbing Heating & Cooling. As a dispatcher, you will be responsible for scheduling and assigning calls to our technicians.

The estimated salary for this position is $50,000 - $65,000 per year, depending on experience.

Main Duties
  • Schedule and assign calls to technicians based on skillsets and location
  • Communicate with customers for scheduling and confirm appointments
  • Enter credit card information for technicians as needed
  • Maintain accurate records and reports
Skills and Qualifications
  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Familiarity with customer service software and technology


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