Automotive Maintenance Manager
1 week ago
Stress-Free Auto Care is revolutionizing the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. As a VC-backed company with a rapidly expanding footprint, we're seeking a visionary Store Manager - Automotive Maintenance & Repair to spearhead our mission to make auto care a stress-free, trustworthy experience for everyone.
Key Responsibilities- Oversee daily operations, including scheduling, workflow management, and quality control.
- Ensure efficient resource utilization and high standards of service delivery.
- Implement and enforce safety protocols and industry regulations.
- Foster a positive work environment through ongoing coaching opportunities.
- Uphold a customer-centric approach by ensuring prompt and courteous service.
- Address customer concerns and complaints through effective communication.
- Maintain strong relationships with customers to enhance loyalty and satisfaction.
- Stay updated with industry trends, technological advancements, and market developments.
- Prepare regular reports on shop performance and key metrics.
- Ensure compliance with all legal and regulatory requirements.
- Proven experience as a General Manager or similar role in an auto mechanic shop.
- Efficient in Digital Visual Inspections and Procedures.
- Experience with Autoflow or similar platform is preferred but not required.
- Strong leadership and managerial skills with the ability to motivate a team.
- Solid understanding of automotive systems, repair techniques, and industry standards.
- Sound knowledge of financial management and budgeting.
- Ability to multitask, prioritize, and manage time effectively.
- Degree in Business Administration, Automotive Technology, or similar technical college.
- Occasional lifting and/or moving of objects over 50 pounds.
- Ability to work with tools lifted above their head.
- Work in tight spaces as dictated by the vehicle's needed repair.
- Have the needed dexterity to efficiently use hand-tools.
- Walk/stand for the majority of the workday.
- Drive manual transmission vehicles.
- Keep a brisk work pace in a high-volume environment.
- Efficiently navigate a computer.
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