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Commercial Insurance Service Representative

2 months ago


Knoxville, Tennessee, United States gpac Full time

Job Overview:

We are seeking a highly skilled Commercial Insurance Service Representative to join our team at GPAC. As a key member of our team, you will be responsible for providing exceptional customer service to our commercial clients.

Key Responsibilities:

  • Assist in servicing the existing book of commercial insurance business, ensuring timely and accurate processing of client requests.
  • Support the agency's owner in daily operations, providing administrative assistance as needed.
  • Utilize industry-standard software, such as Epic, to manage client information and process transactions.
  • Handle client inquiries, process endorsements, renewals, and other service-related tasks with a high level of accuracy and attention to detail.
  • Potential to grow into a producing role over time, based on performance and interest.

What We Offer:

  • A supportive and friendly work environment with a small, family-owned agency.
  • A hands-off management style with no micromanagement, allowing you to work independently and make decisions.
  • A flexible work schedule, as long as the job gets done, with a focus on work-life balance.
  • 100% health insurance coverage, including medical and vision, to ensure your well-being.
  • A 3% retirement match, helping you plan for your future.

Qualifications:

  • 2-4 years of experience in a similar role, with a strong understanding of commercial insurance terminology.
  • Familiarity with industry-standard software, such as Epic, is a plus.
  • Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks.
  • A team player with a willingness to learn and grow, with a positive attitude and strong work ethic.

Why Join Our Team:

At GPAC, we value our employees and foster a positive, flexible work environment. If you're looking for a place where you can grow, take on more responsibility, and work with a team that feels like family, this could be the perfect fit for you