Service Advisor Lead
5 days ago
We are seeking a skilled Service Writer to join our team at Paul Thigpen Chevrolet Vidalia. As a Service Writer, you will be responsible for greeting customers, determining their vehicle needs, and ensuring they receive exceptional service.
Key Responsibilities:
- Meet with customers to understand their vehicle concerns and develop solutions.
- Maintain high customer satisfaction ratings by building strong relationships and ensuring prompt communication.
- Monitor vehicle progress, update customers regularly, and ensure quality control standards are met.
- Maximize sales through effective retail promotions and efficient time management.
- Oversee technicians, manage parts ordering, and maintain accurate job completion times.
Requirements:
- High school diploma or equivalent required; automotive experience preferred.
- Valid commercial driver's license and clean driving record essential.
- Accredited training in service advisor skills, customer satisfaction, and quality control necessary.
- Superior customer service skills, multitasking abilities, and proficient computer skills required.
Benefits:
- Competitive salary: $55,000 - $65,000 per year.
- Opportunities for advancement and professional growth.
- A fun, fast-paced work environment with a positive, professional atmosphere.
- Company-provided training and education opportunities.
About Us:
Paul Thigpen Chevrolet Vidalia is an equal opportunity employer committed to providing a positive, professional work environment. We offer competitive salaries, opportunities for advancement, and a fun, fast-paced work environment.
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