Intake Coordinator

2 weeks ago


Oklahoma City, Oklahoma, United States KPH Healthcare Services Full time
Job Summary

The Intake Specialist is a key member of our team, responsible for managing the referral intake process and ensuring seamless communication with patients, insurance companies, and healthcare providers.

Key Responsibilities
  • Communicate effectively with patients and referral sources to gather necessary information and authorization for services.
  • Collaborate with insurance companies to verify coverage and obtain necessary approvals.
  • Document all interactions and information in our system, ensuring accurate and up-to-date records.
  • Participate in the Patient Referral Huddle Process to review pending referrals and ensure timely resolution.
  • Maintain confidentiality and adhere to HIPAA guidelines when handling patient information.
  • Develop and maintain positive relationships with internal and external stakeholders, including healthcare providers and insurance companies.
Requirements
  • High School Diploma or Equivalent
  • One year of intake experience and/or training; or equivalent combination of education and experience in the home health care field.
  • Basic knowledge of the Insurance approval/authorization process.
Preferred Qualifications
  • Exceptional attention to detail, strong customer service, interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • Strong PC skills, with a focus on Excel proficiency.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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