Water Quality Specialist

2 weeks ago


Hopewell, United States American Water Works Company Inc Full time

Requisition ID: 106834

Embrace Our Mission. Be Authentic. Feel Appreciated.

At American Water, our employees are the cornerstone of our operations. We offer a competitive salary along with a comprehensive health benefits package, alongside opportunities for professional development and career advancement. Our benefits focus on health & wellness, emotional well-being, and financial savings for both current and future aspirations.

We celebrate being Uniquely Diverse. We firmly believe that diversity within our organization enhances our success and enables us to deliver essential services to our customers. Our strength lies in our ability to embrace various ideas, perspectives, experiences, and backgrounds. American Water is your ideal choice for your next career move. For more information on our journey towards inclusion, diversity, and equity, please visit our website.

About American Water
American Water (NYSE: AWK) stands as the largest regulated water and wastewater utility provider in the United States. With a legacy that dates back to 1886, we ensure the continuous flow of life by delivering safe, clean, reliable, and affordable drinking water and wastewater services to over 14 million individuals across 14 regulated jurisdictions and 18 military installations. Our team of 6,500 skilled professionals utilizes their extensive expertise and the company's national scale to achieve outstanding results for our customers, employees, investors, and stakeholders.

As one of the rapidly expanding utilities in the U.S., American Water anticipates investing $30 to $34 billion in infrastructure improvements, system resilience, and regulated acquisitions over the next decade. The company has a longstanding tradition of executing its core operations aligned with sustainable best practices, focusing on safety, affordability, customer service, environmental protection, an inclusive workforce, and community enhancement.

American Water has received numerous accolades, including recognition on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranking 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, and earning the U.S. Department of Homeland Security SAFETY Act designation and the U.S. Environmental Protection Agency's WaterSense Excellence Award, among other state, local, and national honors.

For further details, please visit our website.

Are you passionate about Water Quality and Environmental Compliance? This position may be the perfect fit for you as a Water Quality & Environmental Compliance Specialist.

Primary Responsibilities

Accountable for the collection of samples from treatment facilities or distribution systems, executing routine water quality assessments, managing sample custody, and maintaining accurate data records. Analyze water quality results and implement necessary chemical dosage adjustments in the treatment process. Oversee functions and activities related to environmental management and water quality for the designated facility. Address water quality complaints in the field and determine the necessary actions. Ensure compliance with all relevant lab certifications, accreditations, or approvals required for conducting compliance and quality control tasks. Facilitate the daily collection of water quality samples and implement programs to guarantee environmental compliance. Assist in resolving treatment-related issues.

Key Responsibilities
  • Conduct sampling and/or analysis as necessary to ensure adherence to federal and state water quality regulations and company-approved standards.
  • Continuously assess water/wastewater treatment processes and recommend modifications to uphold or enhance water quality. Identify potential issues and initiate corrective actions to mitigate environmental violations.
  • Monitor, calibrate, and troubleshoot analyzers and equipment to maintain established performance and accuracy standards.
  • Execute special projects and prepare reports as required.
  • Collaborate with internal and external stakeholders to foster strong relationships and resolve laboratory issues.
  • Evaluate and oversee supplies and laboratory costs to assist in maintaining the lab budget.
  • Assist in planning, preparation, and management of the financial plan related to responsibilities.
Knowledge and Skills
  • Understanding of basic chemistry, laboratory techniques, and QA/QC programs.
  • Familiarity with regulatory requirements and proficiency in Word, Excel, and Access.
  • Knowledge of federal and state environmental standards and regulations, along with an understanding of current environmental legislation.
  • Regulatory knowledge of appropriate lab analytical testing methods.
  • Comprehension of water and/or wastewater treatment principles and troubleshooting methodologies.
Certifications and Licenses
  • Valid state driver's license required with the ability to pass a motor vehicle report.
Travel Requirements
  • Local and occasional regional travel may be required.
Experience and Education
  • Associates Degree preferred.
  • Minimum of two (2) to four (4) years of experience in water, wastewater, or environmental compliance.
Work Environment
  • Laboratory, indoor/outdoor, and production/office settings.
Additional Requirements
  • Ability to sit, stand, and walk for extended periods.
  • Capability to lift 35 lbs. Stairs may be required.
  • Must be able to distinguish colors for testing using standard colorimetric methods.
Core Competencies
  • Safety Champion
  • Collaborative Team Player
  • Innovative Thinker
  • Customer Focused
  • Results Driven
  • Agile Learner

American Water is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination based on age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or disability status, among other protected categories.


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