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Airport Shuttle Driver Associate
4 weeks ago
Key Responsibilities:
As a key member of our team, you will be responsible for providing safe and efficient transportation to and from designated locations, ensuring our guests' complete satisfaction before, during, and after transfers.
Specific Tasks:
- Transport up to 10 passengers at a time to and from Phoenix Sky Harbor International Airport and Wickenburg Municipal Airport.
- Ensure our guests' complete satisfaction by providing exceptional customer service, maintaining a clean and safe vehicle, and ensuring on-time arrivals and departures.
- Assist with luggage when requested by guests.
- Refresh the in-vehicle guest amenity baskets before transporting guests.
- Fill vehicle gas tanks and get vehicles washed per standards.
- Remain in text contact with passengers during day-off transfers to ensure clarity of transfer times and pick-up/drop-off locations.
- Inspect vehicles daily and report deficiencies to leadership.
- Assist with other department functions as needed.
Requirements:
- Valid Arizona's driver's license with a clean driving record and no DUIs in the previous 7 years.
- Excellent driving skills and knowledge of traffic laws and safety regulations.
- Strong guest service skills with the ability to interact effectively with various passengers.
- Ability to remain calm and professional in stressful or challenging situations.
- Strong communication skills including verbal, written, and texting.
- Ability to work independently and make decisions in a fast-paced environment.
- Basic knowledge of vehicle maintenance and ability to perform routine inspections.
- Excellent time management and organizational skills.
- Flexibility to work various shifts, including nights, weekends, and holidays.
