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Product Support Specialist

2 months ago

Albany, New York, United States Viably LLC Full time
Unlock Your Potential in a Dynamic Environmental Solutions Company

At Viably LLC, we're committed to revolutionizing industrial waste and recycling solutions across North America. Our innovative team is dedicated to empowering clients with cutting-edge technologies to drive business growth and environmental sustainability.

Key Responsibilities:
  • Manage sales and customer support efforts in assigned geographic areas.
  • Collaborate with senior leadership and sales teams to maximize revenue and customer satisfaction.
  • Promote market expansion and drive sales growth through product demonstrations and technical support.
  • Deliver exceptional customer service and technical troubleshooting support.
  • Conduct customer visits, machine rentals, and training sessions.
Requirements for Success:
  • Technical degree or equivalent experience preferred.
  • Strong communication skills in English (Spanish is a plus).
  • Highly motivated, organized, and able to work independently.
  • Ability to effectively present product solutions to customers.
  • Proficient in MS Office and CRM software.
Physical Demands and Benefits:
  • Ability to lift 70 lbs and operate a forklift.
  • Must pass pre-employment physical and background check.
  • Competitive benefits package including 401K, health insurance, and paid time off.
  • Equal employment opportunity employer providing accommodation for individuals with disabilities.