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Audio Visual Specialist

2 months ago


Chicago, Illinois, United States Compass Group USA Full time
Job Summary

We are seeking a skilled Audio Visual Specialist to join our team at Compass Group USA. As an Audio Visual Specialist, you will be responsible for ensuring that all audio visual requirements requested by clients are met and will be able to interface various types of audio visual, communication, and presentation technology.

Key Responsibilities
  • Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary.
  • Provides technical assistance for all meetings and customers that require tech services for their events.
  • Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations.
  • Adheres to preventative maintenance room sweeps on a weekly basis, and reports sweep information through the database.
  • Changes data projectors, lamps and cabling pieces associated with all the various integrated systems throughout the portfolio.
  • Reviews operation of equipment with customer and ensures that the customer is comfortable with its operation.
  • Maintains metrics associated with room equipment inventory and repairs/replacements completed in conference municates with co-workers and service partners to ensure updated information is shared.
Requirements
  • Minimum of one year of experience supporting audio visual for events.
  • Proficient computer skills and knowledge of office technology/equipment.
  • Excellent written and verbal communication skills.
What We Offer

As an Associate of Compass Group USA, you will have access to a range of benefits, including:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
About Compass Group USA

Compass Group USA is a leading foodservice and support services company that provides a range of services to businesses and organizations across the United States. We are committed to delivering high-quality services and creating a positive experience for our customers and associates.

We are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to excellence.