Customer Support Professional

1 day ago


Rock Springs, Wyoming, United States Aspen Mountain Plumbing, LLC Full time
Why Choose Us?
At Aspen Mountain Plumbing, LLC, we prioritize our customers' needs above all else. We strive to get the job done correctly, quickly, and cleanly. Our first priority is to provide excellent and honest customer service. We treat each home as if it were our own and aim to make every experience with our company the very best.

Salary and Benefits
We offer a starting pay of $12 an hour + $25 per booked call (average of 8 - 15 calls booked per weekend), making our estimated annual salary around $14,400. Additionally, we provide competitive compensation, career development opportunities, a friendly work environment, and a healthy work-life balance.

Job Responsibilities
As a Weekend Shift Customer Advocate, you will be responsible for answering phones, handling administrative tasks, and ensuring our customers feel valued. Your warm and friendly attitude will leave a lasting impression over the phone. You will enjoy interacting with our clients and team while staying busy with a variety of tasks. Your goal is to ensure customer satisfaction and keep everyone well-informed.

Requirements
- Proficiency with computers and technology
- Proper phone etiquette
- Comfortability working in an office environment
- Exceptional customer service skills
- Experience using ServiceTitan (plus)

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