IT Support Specialist

3 weeks ago


Rock Springs, Wyoming, United States Red Knight Solutions, LLC Full time

**About the Role**

We are seeking a skilled IT Field Support Technician to join our team at Red Knight Solutions, LLC. As an IT Field Support Technician, you will partner with clients to provide hardware-focused break fix services and solutions.

**Key Responsibilities:**

  • Provide customer break fix support for designated equipment.
  • Communicate clearly in written and verbal form.
  • Offer excellent customer service.
  • Accept and deliver all service calls assigned.
  • Complete administrative tasks associated with each call.
  • Control and return assets and inventory.
  • Perform other duties to meet business needs.

**Requirements:**

  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience.
  • Ability to drive to client locations.
  • Ability to lift and move computer equipment up to 50 lbs.
  • Valid driver's license.
  • Reliable transportation with valid registration and adequate insurance.
  • Must own a basic repair tool kit.

**Estimated Salary Range:** $45,000 - $60,000 per year based on location and experience. We offer competitive compensation and benefits packages.



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