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Community Manager
2 months ago
We are seeking a highly skilled and experienced Community Director to join our team at American Property Management. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our multifamily communities, ensuring exceptional resident satisfaction, and driving business growth.
Key Responsibilities- Manage and oversee multiple CapEx projects, including renovations, upgrades, and new construction within the communities.
- Develop project timelines, budgets, and scopes of work; ensure projects adhere to these parameters.
- Coordinate with contractors, architects, and vendors to ensure the timely and quality execution of CapEx projects.
- Conduct daily property walks to ensure excellent curb appeal and adherence to property policies.
- Approve and maintain timecards for office and maintenance staff members.
- Maintain high occupancy rates while focusing on resident retention.
- Handle sales and marketing ventures and promote the company and property.
- Track and handle revenue and expenses.
- Prepare and maintain reports for upper management.
- Collect rent dues in a timely manner.
- Manage contract obligations.
- Coordinate all move-in/move-out related items and documents.
- Train, develop and manage performance of team members as needed in compliance with American Property Management policies and procedures.
- Oversee any contractors or vendors working on the property and ensure work completion is up to American Property Management's Quality Standards.
- Foster and maintain a positive work environment through relationships with team members, residents, and vendors/contractors.
- 5+ years' experience in the multifamily/student housing within the last 10 years required.
- 3+ years of experience managing an apartment community, including oversight and management of employees.
- Proven experience overseeing CapEx projects in a multi-family setting.
- Strong project management skills with the ability to oversee multiple projects simultaneously.
- Must be well-versed in Federal Fair Housing Laws, landlord-tenant laws and ADA Laws.
- Must have experience managing market-rate communities.
- Must have experience managing Class A and/or Class B communities.
- Customer service experience required.
- Onesite and/or Knock experience preferred.
- High School Diploma/GED required. Bachelor's degree in related field preferred.
- Demonstrates exceptional attention to detail and organizational abilities.
- Proficient in effective communication and teamwork.
- Maintains a positive outlook and embraces a collaborative team approach.
- Shows responsibility and takes pride in their work.
- Fluent in English, with strong reading, speaking, and writing skills.
- Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
- Competitive starting wages.
- A company-wide commitment to diversity and inclusion.
- A positive work environment where employee's contributions are valued.
- A fun culture with team-building activities and events.
- Comprehensive training programs and development opportunities.
At American Property Management, we are committed to being the 'Best Asset Management Company in the West' by setting the industry standard in customer service and honoring our customers who rely on us for continued exemplary service year after year. We prioritize respect, collaboration, integrity, and transparency, creating a work environment where every voice is heard and valued.
We understand that our employees are the cornerstone of our success, and we foster a culture that encourages teamwork and open communication. Our commitment to integrity and transparency not only shapes the way we do business but also how we support and appreciate our dedicated team members. By nurturing these values and striving to exceed customer expectations, we create a stronger, more successful company where everyone has the opportunity to thrive.
We are an Equal Opportunity Employer and Affirmative Action Employer, dedicated to fostering an inclusive workplace. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.
