Sales Associate
4 weeks ago
The Sales & Front Desk Associate is a key role at Scenthound, focused on selling memberships while providing exceptional service to every customer. Greet dog parents and their pups when coming into Scenthound for their services.
Key Responsibilities- Drive membership sales through health and wellness education
- Drive key performance indicators - average ticket price and rebook ratio - through memberships, services, add-ons, and retail sales
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage cash drawer - responsible for daily cash handling
- Manage customer expectations; Resolve customer concerns; Retain memberships
- Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
- Perform other tasks and duties as assigned by the Scenter Manager
- Sales experience and confidence (membership sales are highly valued)
- Computer/ Technology proficiency
- A passion for dogs and dog health & wellness
- Reliable transportation
- Willingness to work in a smoke-free environment
We are searching for a goal-oriented team member who has a passion for sales and customer service. A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover. We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager.
Compensation$16.00 per hour
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