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Assistant Manager

2 months ago

Lake Charles, Louisiana, United States Storage Mart Full time

**Job Summary**

StorageMart is a leading provider of self-storage solutions, and we are seeking an experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our facilities, providing exceptional customer service, and driving sales growth.

**Key Responsibilities:**

• Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner

• Assist with the management of facility operations, including unit rentals, sales, and customer service

• Develop and implement sales strategies to drive revenue growth and increase customer satisfaction

• Collaborate with the management team to achieve business objectives and improve operational efficiency

• Ensure compliance with company policies and procedures, as well as relevant laws and regulations

• Perform administrative tasks, such as data entry, reporting, and record-keeping

**Requirements:**

• 2+ years of experience in a customer-facing role, preferably in the self-storage or retail industry

• Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management

• Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions

• Ability to work in a fast-paced environment, with a focus on providing exceptional customer service

• High school diploma or equivalent required; associate's or bachelor's degree preferred

**Preferred Qualifications:**

• Experience with sales and marketing principles, with a focus on driving revenue growth and customer satisfaction

• Knowledge of self-storage industry trends and best practices

• Familiarity with customer relationship management (CRM) software and other technology tools

• Ability to work a flexible schedule, including evenings and weekends