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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions about our products, and recommending solutions to meet their needs.
Key Responsibilities- Provide prompt and professional service to customers, resolving any concerns or issues in a timely and effective manner.
- Stay up-to-date with product features and maintain high-quality visual standards in our stores.
- Work closely with store associates to ensure maximum customer satisfaction and achieve sales goals.
- Participate in digital interviews and in-store meetings as part of our recruitment process.
As a Sherwin-Williams employee, you will have access to a wide range of benefits, including:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A supportive and inclusive work environment.
- Access to our comprehensive benefits program, including health, dental, and vision insurance.
To be successful in this role, you will need:
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic computer skills and familiarity with digital tools.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
Sherwin-Williams is an equal employment opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.
