AS400/iSeries Support Specialist

4 weeks ago

Springfield, Illinois, United States Park Place Technologies Full time

About Us:

Park Place Technologies is a leading global firm specializing in data center and networking optimization. With the support of the largest engineering team in the industry, we provide a comprehensive range of IT solutions designed to enhance uptime and performance for our clients. Our dedicated team of 2500 professionals supports over 21,000 customers across more than 154 countries, including 90% of Fortune 500 companies and 40% of Forbes 100 clients.

Role Overview:

The AS400/iSeries Support Specialist is tasked with delivering high-level technical assistance and management for AS400/iSeries systems. This position encompasses monitoring, maintaining, troubleshooting, and improving the AS400/iSeries environment to guarantee optimal performance, availability, and security. The ideal candidate will have extensive technical knowledge of AS400/iSeries systems, coupled with exceptional problem-solving abilities and the capacity to work autonomously.

System Management:

  • Conduct daily administration and upkeep of AS400/iSeries systems.
  • Oversee and assess system performance, capacity, and availability.
  • Establish and uphold backup and recovery protocols.

Advanced Technical Support:

  • Deliver L3 support for intricate AS400/iSeries challenges, including hardware and software troubleshooting.
  • Manage and troubleshoot HMC LPARed environments.
  • Collaborate with L1 and L2 support teams to address escalated concerns.
  • Provide mentorship and guidance to junior team members.

System Enhancements:

  • Plan and implement system upgrades, patches, and firmware updates.
  • Ensure all systems are current with the latest security updates and patches.

Security Oversight:

  • Establish and enforce security policies to safeguard AS400/iSeries systems.
  • Conduct regular security assessments and vulnerability evaluations.
  • Respond effectively to security incidents and breaches.

Performance Improvement:

  • Evaluate system performance metrics and implement optimization strategies.
  • Adjust system configurations for peak performance.
  • Documentation and Reporting:
  • Maintain comprehensive documentation of system setups, procedures, and modifications.
  • Generate and present regular reports on system performance, issues, and resolutions.

Disaster Recovery Planning:

  • Develop, test, and sustain disaster recovery strategies.
  • Ensure systems can be swiftly and effectively restored following a disaster.

Qualifications:

  • At least 5 years of experience in AS400/iSeries system administration and support.
  • Demonstrated success in managing complex AS400/iSeries environments.
  • In-depth knowledge of AS400/iSeries hardware, operating systems, and software.
  • Proficient in RPG, CLP, and COBOL programming languages.
  • Experience with system monitoring and management tools.
  • Strong grasp of network protocols, storage, and virtualization technologies.
  • Familiarity with security best practices and compliance standards.
  • AIX experience is advantageous. Experience with troubleshooting and managing HMC LPARed environments.

Education and Certifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
  • IBM Certified System Administrator – Power Systems with IBM i
  • IBM Certified Advanced Technical Expert – Power Systems with IBM i

Park Place Technologies is an Equal Opportunity Employer M/F/D/V.

We have an in-house recruiting team dedicated to our hiring needs and are not currently accepting third-party agreements or unsolicited resumes.

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