Assistant to Head of Operations

4 weeks ago


Oneonta, Alabama, United States AMR Corp. Full time

We are seeking a highly skilled and experienced Assistant to Head of Operations to join our team at AMR Corp.

Key Responsibilities:

  • Oversee field personnel and make supervisory-level decisions involving staffing and resource allocation.
  • Deliver high-quality patient care and customer service within established protocols and company policies.
  • Provide guidance and leadership to field crews as directed by the Operations Supervisor.
  • Assist with scheduling, assigning, and reviewing the work of field personnel.
  • Maximize unit hours by monitoring schedules and operations via radio communication.
  • Verify that units are clean, stocked, and in working order.
  • Ensure accurate and timely completion of patient care and billing documentation.
  • Participate in the development and implementation of department policies and procedures.
  • Assist with recruitment and training of new employees.
  • Develop and maintain positive relationships with patients, customers, and stakeholders.

Requirements:

  • Minimum 1 year of EMS field experience (3 years preferred).
  • Ability to function as an EMT/Paramedic and perform direct patient-care activities with high proficiency.
  • Thorough knowledge of equipment and supplies used in emergency care, patient care, and transport.
  • Good working knowledge of Microsoft Office.
  • State Driver's License with driving record in compliance with GMR's Safety & Driving policy.

Work Environment:

  • Frequently works out in the field and occasionally in an office setting.
  • Works with others and alone utilizing phone, email, and face-to-face communication.
  • Occasionally works extended shifts.
  • Works day, night, and weekend shifts.

Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.

Citizenship - We are dedicated to being good stewards in the communities we serve.

Reports to: Operations Supervisor, Operations Manager

Interrelationships: EMTs, Paramedics, FTOs, Administrative Supervisors, Operations Supervisors



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