Parts Leadership Role
3 days ago
Cumberland International Trucks, Inc. is seeking a highly skilled and experienced Parts Manager to lead our Parts department with a growth mindset. This key position plays a vital role in operating a profitable and efficient parts department operation, ensuring that each location meets the sales goals on a monthly and annual basis.
The successful candidate will have a proven track record of leadership and team management, with excellent communication and problem-solving skills. A strong customer service focus, along with the ability to build and maintain relationships, is essential for success in this role.
Key Responsibilities:
- Responding to customer parts or information requests quickly
- Communicating with customers when a delay in response will occur and offering alternatives
- Recording information carefully and identifying needed parts using the most efficient method
- Determining the price information and documenting this information as necessary based on the market
- Ensuring that parts personnel can provide parts to customers from stock, procuring locally, or creating a parts order as directed
- Monitoring the status of customer orders, advising in case of problems, and notifying upon arrival
- Assisting counterpersons with above tasks as possible and ensuring that the proper inventory is in place at all times
- Ensuring the organization and maintenance of the customer counter area, including pricing and application materials
- Maintenance of the Special Order bins that serve outside customers
- Organization and maintenance of the customer display and self-service areas
- Ensuring the replenishing of stock in the customer display and self-service areas
- Ensuring the proper number of turns of inventory in a set time frame
- Managing the price margins on a daily and monthly basis, ensuring the goals are met per the parts annual budget
Salary Estimate:
We offer an estimated salary range of $80,000 - $110,000 per year, depending on experience, plus benefits. For more details, please visit our website.
About Cumberland International Trucks:
Cumberland International Trucks, Inc. is a leading truck dealership with a reputation for excellence. We pride ourselves on offering a fun and empowering, customer-first culture with huge growth opportunities. If you're looking to start a career with one of the top truck dealers in North America, apply today
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